1. Information We Collect
We collect information you provide directly to us, as well as information generated automatically when you use our Service.
- Account information — your name, email address, and authentication credentials when you create an account.
- User content — files, documents, and other materials you upload to the Service, as well as content generated by the Service on your behalf (such as chat conversations and analysis results).
- Usage data — information about how you interact with the Service, including features used, pages visited, and session activity.
- Device and log data — browser type, operating system, IP address, and other standard server log information.
- Payment information — if you subscribe to a paid plan, our payment processor collects billing details on our behalf. We do not store your full payment card number.
2. How We Use Your Information
- To provide, maintain, and improve the Service.
- To process your uploaded content and deliver analysis and insights.
- To process transactions and manage your subscription.
- To send you service-related communications (e.g., account confirmations, security alerts, and support messages).
- To monitor usage patterns and ensure the security and integrity of the Service.
- To comply with legal obligations.
3. How We Store and Protect Your Data
Your data is stored on secure servers provided by our cloud hosting providers. All data is encrypted in transit using industry-standard TLS encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4. Third-Party Services
We use trusted third-party service providers to help operate and improve the Service. These providers only access your data as necessary to perform their functions and are contractually obligated to protect it. Categories of providers include:
- Cloud hosting providers — to host the application and store your data securely.
- Authentication services — to manage user accounts and secure sign-in.
- AI language model providers — to power the AI-driven features of the Service. Your content may be sent to these providers for processing, but it is not used to train their models.
- Payment processors — to handle subscription billing securely.
5. Data Retention and Deletion
We retain your personal information and uploaded content for as long as your account is active or as needed to provide you the Service. You may delete your account and all associated data at any time through your account settings or by contacting us. Upon account deletion, we will remove your personal data and uploaded content within 30 days, except where retention is required by law.
6. Cookies and Analytics
We use essential cookies to keep you signed in and to remember your preferences. We may also use analytics tools to understand how users interact with the Service in aggregate. We do not use cookies for advertising purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate personal data.
- Deletion — request deletion of your account and personal data.
- Portability — request your data in a portable format. Your uploaded files remain yours — we do not claim ownership of your content.
To exercise any of these rights, please contact us using the information below.
8. What We Don't Do
- We do not sell your personal data to third parties.
- We do not use your content to train AI models.
- We do not share your content with other users.
- We do not display advertising.
9. Children's Privacy
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on this page and updating the “Last updated” date above. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at cayden@forgeideas.org.